2026-09-29
Moderate WooCommerce product reviews with your AI agent
Review queues pile up. WP MCP Pro lets an agent work through them with you: read what came in, approve the genuine ones, catch the spam, and reply as the store.
What you need
- WP MCP Pro, connected to your AI client, and WooCommerce active.
- A user with
moderate_commentsandedit_producton the products involved. Both are checked, so an editor who moderates blog comments cannot touch store reviews.
Read the queue
› Show me the reviews waiting for moderation, lowest rating first.
The agent calls woo-read with op reviews.list, filtered by status,
rating, product_id or type. Reviewer email and IP address are never
returned.
Moderate
› Approve the genuine five-star reviews and mark the link-stuffed ones as spam.
reviews.approve, reviews.unapprove (hold) and reviews.spam each run on the
full review with its rating and verified flag snapshotted first, so
rollback-operation restores it exactly and WooCommerce recomputes the
product’s rating. reviews.trash is destructive: it is off until your site
opts in with the wpmcp_woo_op_enabled filter, and needs confirm: true.
Edit and reply
› Fix the typo in review 812, and reply to the one-star review on the tote bag
with an apology and our returns link.
reviews.update edits a review’s text and keeps its rating and verified flag.
reviews.reply posts an approved reply as you; rolling it back moves the reply
to the trash.
Undo
Every moderation change is one operation_id. Batch several with woo-write
and one rollback-session undoes the whole pass. Restoring a review snapshot
takes the same moderate_comments and edit_product, because it holds the
reviewer’s email and IP.